John Randall says it is time to put the interests of the consumer first (Soapbox, THES , August 24). It is great shame the QAA never seriously adopted this principle.
The University of Leeds has conducted its own survey of what it offers and gives all students a chance to have their say anonymously. I am sure this gives a better view of "consumer" opinion than anything the QAA has achieved.
The QAA made the mistake of concentrating on processes rather than outcomes and produced a system in which high scores are obtained for playing the QAA game well.
Alan Slomson
University of Leeds.
Register to continue
Why register?
- Registration is free and only takes a moment
- Once registered, you can read 3 articles a month
- Sign up for our newsletter
Subscribe
Or subscribe for unlimited access to:
- Unlimited access to news, views, insights & reviews
- Digital editions
- Digital access to 啦晨楚＊莽 university and college rankings analysis
Already registered or a current subscriber?
Please or to read this article.