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Leadership doesn’t always begin with a title. Sometimes it begins with a question: “Can I make a difference?” When I joined the University of London’s Student Ambassador programme, I wasn’t entirely sure what to expect. As a law student based in Bangladesh, studying via distance learning, I knew I wanted to stay engaged and give back to the global student community. What I didn’t know was just how transformative this journey would be, not only for those I supported but for me as well.

From curiosity to confidence

My journey as a student ambassador started because I wanted to connect with others, share what I had learned, and help prospective students navigate the same questions I once faced. Over time, this role became much more than just answering questions or participating in events. It became a platform to grow as a leader, not in a traditional sense but through empathy, communication and consistency.

Being an ambassador means speaking to students from all over the world. Some are just beginning their academic journey, while others are already working professionals considering further study. Many are unsure or nervous about distance learning, concerned about balancing responsibilities, or simply wondering if they’re good enough. I’ve had those same thoughts myself, which is why I believe this role matters.

Leadership through listening

One of the most important lessons I’ve learned is that leadership begins with listening. Before offering advice or information, I try to understand each student’s background, goals and fears. Everyone’s story is different and when people feel truly heard, that’s when real support can begin.

I remember one student in particular who was unsure whether studying law from a distance would offer enough interaction and value. We spoke for nearly an hour. I shared my experiences with the programme, the virtual learning environment, the online community, and how I built a routine that works for me. A few weeks later, I received a message from them saying they’d applied. That moment reminded me how powerful honest conversation can be.

Growing into the role

Being a student ambassador has helped me grow in many ways. I’ve developed stronger communication skills, more confidence in public speaking and the ability to adapt to different audiences. I’ve spoken on webinars, contributed to online forums, mentored prospective students and collaborated with fellow ambassadors across time zones.

But perhaps most importantly, I’ve learned how to lead with authenticity. In a world that often celebrates loud, assertive leadership, I’ve found value in quiet leadership; the kind that shows up consistently, supports others behind the scenes and leads by example rather than command.

Balancing academics 

Studying law is demanding, especially through a self-paced programme where discipline is essential. Balancing that with my ambassador responsibilities has taught me time management and personal accountability. Some days are intense: juggling deadlines, meetings and messages from prospective students, but the sense of purpose I feel makes it worthwhile.

This experience has also deepened my connection to the university. Even though I study from thousands of miles away, I feel part of something bigger. The ambassador programme bridges that physical gap. It connects us across countries, cultures and disciplines through a shared commitment to growth and service.

Shaping my future

As someone pursuing a career in corporate law, the skills I’ve gained as a student ambassador are incredibly valuable. I’ve learned how to communicate clearly, handle questions under pressure and speak to people from different backgrounds – all skills that translate directly into the professional world.

But beyond career development, this role has helped me define the kind of professional I want to be. One who leads with integrity. One who listens first. One who sees leadership not as a position but as a responsibility to uplift others.

Final reflections

Being a University of London student ambassador has been one of the most meaningful parts of my academic journey. It’s not just about representing the university, it’s about becoming a leader in my own right, shaped by conversations, challenges and shared stories.

To anyone wondering if they have what it takes to lead: you don’t need to wait for permission. Leadership begins the moment you decide to show up for others with honesty, empathy and the will to make a difference.

I’m proud to be part of a global network of students who are doing just that. And I’m excited to carry these lessons forward, wherever the journey leads next.